Every day help for our customers
Got questions? We have answers! Read through our F.A.Q should you have any questions and we hope to have them answered for you right here. Should you not find your question answered, feel free to contact us using our contact page. Click the button below:
- Once you have submitted an order, you will receive an email with instructions on how to proceed with payment. At this time, we only accept
- Currently, we use Canada Post, and are currently not looking into any other options with companies like UPS, Purolator, FedEx…etc
- Depending on when the order was placed and where the package is going to, it can take up to an average of 4 – 5 business days
- Absolutely NOT. It is illegal to ship outside of Canada.
- We do not offer cash refunds however, if you are unsatisfied with your order, please contact us by filling out the form on our contact page. We will review your concern and your order may possibly be replaced, or you will be given store credit.
- Yes, GST is charged on all orders processed through our store.
- No, our shipping fee of $19.99 is for each order.
- We have never had any of our customers encounter legal problems ordering from our site. We also take your privacy very seriously, and do not share any information with any third party organization at any time. See also our privacy policy.
- If for any reason your order is lost in transit, it will be replaced.
- Absolutely not. Nobody will know what is inside your package. We take great precautions to ensure that there is no sign of cannabis or related products within the package, including odour.
Yes, we ship via Canada Post Express.
